Chief of Strategic Support Services

To perform this job successfully, an individual must perform essential duties to expected performance standards. Reasonable accommodations are made as required for persons with disabilities as defined under the Americans with Disabilities Act. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.

• Serve as a member of the executive leadership team. Provide leadership and direction to assigned areas of responsibility. 
• Provide executive direction and organizational alignment to support implementation of the comprehensive master plan, strategic plan, and other agency plans, cross-functional initiatives, as well as operating and capital budgets that support MetroParks’ vision, mission, and goals.
• Establish priorities and resource allocation across assigned departments to ensure alignment with agency goals.
• Provide executive oversight of the development, coordination, and resourcing of effective internal communications systems and practices across the organization, including evaluating organizational needs, clarifying functional ownership, and aligning responsibilities among Human Resources, Marketing and Community Engagement, and other departments as appropriate.
• Oversee development and administration of operating and capital budgets for assigned departments and provide recommendations regarding agency-wide resource allocation.
• Ensure appropriate staff are engaged with budget input, monitoring, and evaluation for their areas of responsibility.
• Conduct effective negotiations and represent the agency in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations. 
• Ensure all processes, policies, plans, and information related to the Commission for Accreditation of Park and Recreation Agencies (CAPRA) standards within designated area of responsibility are current and compliant with existing standards.
• Ensure the timely preparation of complete and accurate staff work for presentation to executive leadership, the Board of Park Commissioners, citizen committees, and other organizational or community groups, and perform research and analysis for presentations related to Strategic Support services and other assigned areas. 
• Understand, interpret, explain, and apply local, state, and federal law and regulations governing Strategic Support services and other assigned areas.
• Exercise sound judgment within general policy guidelines; establish and maintain effective working relationships with community partners and other commissions and boards, officials, staff, private and community organizations, developers ,and others encountered in the course of the work. 
• Empower and prepare staff to achieve the mission, goals, objectives, and initiatives of the agency. Develop leaders by providing mentoring, guidance, direction, and support.
• Ensure that staff are accountable to individual responsibilities and foster a sense of empowerment for decision-making at all levels. 
• Serve as an active member on local, state, and national professional boards and committees to enhance connections, networking, and information sharing.

SUPERVISORY RESPONSIBILITIES

• Maintain responsibility for the overall leadership and direction of various work units.
• Manage in accordance with delegated authority, and the agency’s policies, applicable laws, and regulations. 
• Maintain responsibility for timely and effectively accomplishing the delegated mission of the functional area, and for accomplishing the strategic goals in accordance with MetroParks’ strategic plan and initiatives.
• Manage various employee levels and make major personnel decisions in consultation with Human Resources staff. Delegates job responsibilities, maintains effective organizational communications, and consistently follows sound management principles and practices. 
• Plan, organize, direct, and evaluate the performance of subordinate staff. 
• Establish priorities, performance requirements and personal development targets connected to the organization’s goals, objectives, and initiatives; regularly monitors performance and provides coaching for performance improvement and development; provides recommendations related to hiring, compensation, and other rewards to recognize performance; takes disciplinary action, up to and including termination, to address performance deficiencies.